Privacy Policy
Last Updated: 16/04/25
At Hotel Hindustan Heaven, We are committed to protecting the privacy of our guests. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
1.1 Personal Information:
- Name, contact details, and payment information.
- Identification documents for verification purposes.
- Preferences and special requests related to your stay.
1.2 Non-Personal Information:
- IP address, browser type, and device details.
- Website usage data and analytics.
- Cookies and tracking technologies to improve user experience.
2. How We Use Your Information
2.1 To process reservations, payments, and customer support requests.
2.2 To personalize guest experiences and improve our services.
2.3 To communicate promotions, special offers, and updates (if opted in).
2.4 To comply with legal requirements and hotel security policies.
3. Information Sharing and Disclosure
3.1 We do not sell or rent your personal information to third parties. 3.2 Your data may be shared with:
- Service providers assisting in hotel operations (e.g., payment processors, IT support).
- Government authorities as required by law.
- Third-party booking platforms you use to make reservations.
4. Data Security
4.1 We implement industry-standard security measures to protect your data.
4.2 While we take precautions, we cannot guarantee complete security of transmitted information.
5. Cookies and Tracking Technologies
5.1 Our website may use cookies to enhance user experience.
5.2 You can modify your browser settings to disable cookies, but some features may not function properly.
6. Your Rights and Choices
6.1 You may request access, updates, or deletion of your personal data.
6.2 Opt-out options are available for marketing communications.
6.3 Certain data retention requirements may apply for legal or business reasons.
7. Changes to This Privacy Policy
7.1 We reserve the right to update this Privacy Policy at any time.
7.2 Continued use of our services after changes implies acceptance of the updated policy.
8. Contact Us
For any questions regarding this Privacy Policy, please contact us at +91-7381134444
Thank you for trusting Hotel Hindustan Heaven with your personal information.
